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Our Arrival Promise
Every student travelling to 黑料网 receives the same level of care and attention. Whether they鈥檙e travelling alone or with family, our friendly staff are there to greet them in the arrivals hall, assist with luggage, and ensure they reach their course destination safely. Parents can rest assured that their child will be accompanied by trained staff members every step of the way.
On departure day, we apply the same level of care 鈥 from helping with check-in to making sure students have everything they need before their journey home. With a dedicated support team and clear communication throughout, we ensure each student鈥檚 travel experience is as smooth, secure, and positive as their time on course.
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Premier and Standard Transfer Options
We offer two transfer services designed to suit different needs. Our Premier Transfer provides a private, executive journey with flexible timings, a personal driver, and direct door-to-door transport. The driver meets the student at the airport with a personalised sign, assists with luggage, and ensures a comfortable ride to their destination. It鈥檚 the perfect choice for families seeking added flexibility and peace of mind.
Our Standard Transfer (included with Juniors, Plus, and Superior Courses) provides a safe, structured group coach journey with hourly departures between 9:00 AM and 4:00 PM (BST) on arrival and departure days. We recommend students arrive before 3:00 PM to allow plenty of time to catch the final transfer of the day. Students travel with staff and peers, meet their course leaders upon arrival, and start building friendships right away. Both options include full supervision and are designed to make every arrival and departure easy and enjoyable.
Step-by-Step: What to Expect
Before travel, families receive full arrival instructions, emergency contact details, and a checklist of what to bring. Upon arrival, students are met in the arrivals hall by 黑料网 staff or their private driver, depending on their chosen transfer service. Luggage is handled, and students are escorted directly to their accommodation where our on-site team welcomes them and helps them settle in.
For departures, we coordinate all timings carefully. Students are supported with check-in, baggage, and security procedures, ensuring no step is missed. We track all transfers and communicate updates to parents, so you鈥檒l know when your child has arrived safely at their destination.
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Unaccompanied Minor Support
For younger students flying as unaccompanied minors, we provide additional care to make sure their journey feels calm and secure. Our team coordinates directly with airline staff to ensure a smooth handover upon arrival. The student is met in person by a designated 黑料网 team member who accompanies them safely to their destination.
On departure, we offer an optional Unaccompanied Minor Service (for an additional fee), where staff accompany the student back to the airport, assist with check-in, and stay until the airline confirms safe boarding. Parents will receive all the necessary details ahead of travel, including guidance on airline age policies and required documentation.
Visa and Immigration Guidance
To ensure smooth entry into the UK, we provide detailed visa and travel guidance to every family ahead of time. Students requiring a visa should carry essential documents in their hand luggage, including their passport, visa (if required), and official confirmation letters from 黑料网.
Our pre-arrival communications explain exactly what to expect at immigration and who to contact if any issues arise. Our team is always on call to provide support and reassurance 鈥 helping each student begin their summer experience with confidence and ease.
Preparing for the Journey
We make preparing for your journey simple and stress-free. In the weeks before the course, families receive detailed travel information 鈥 including what to pack, what to expect at the airport, and key contacts for arrival day. We also provide guidance for students travelling internationally for the first time, with friendly advice on everything from airport check-in to navigating customs.
Our pre-departure emails, travel packs, and reminder checklists ensure families feel organised and confident. We鈥檙e here to guide you at every stage, so the only thing you need to focus on is the excitement of what鈥檚 to come.
Frequently Asked Questions about Airport Transfers
All 黑料网 transfers operate exclusively from London Heathrow Airport on official arrival and departure days. Our dedicated team is stationed at Heathrow between 9:00 AM and 4:00 PM (BST) to meet students, coordinate transfers, and ensure a safe, welcoming start to their summer experience. We ask that students plan to arrive before 3:00 PM wherever possible, to comfortably make the final transfer of the day.
If students are arriving into other UK airports, families will need to arrange private transport to their course location. We鈥檙e happy to provide guidance on suitable travel options and timings to ensure the journey is as straightforward as possible.
We understand that travel plans can change unexpectedly. If your child鈥檚 flight is delayed, our Heathrow team will monitor updated arrival times during transfer hours and do their best to accommodate changes within the 9:00 AM鈥4:00 PM transfer window. Should a delay mean your child arrives after our final scheduled transfer, we鈥檒l work with you to arrange an alternative solution 鈥 such as a private transfer or next-day arrival 鈥 in line with our transfer policy.
Our priority is always your child鈥檚 safety and comfort. We鈥檒l maintain communication with families to confirm next steps and ensure your child is supported from the moment they arrive in the UK until they reach their 黑料网 location.
Families receive full travel details around four weeks before the course begins. This includes where to meet our team at Heathrow, who to contact on arrival day, and what to expect at the airport. We also provide packing advice, travel reminders, and guidance on documentation 鈥 everything families need to feel fully prepared.
For students booked on Premier Transfers, individual driver details and meeting arrangements are shared ahead of travel for complete peace of mind. Every communication is designed to make the process clear and easy to follow, so you and your child can travel with confidence.
Once students have been collected by our team and transferred to their course location, our on-site staff confirm arrivals internally to ensure every student is accounted for. We encourage students to contact home once they鈥檝e settled in, and our support team remains available for any parent queries throughout the arrival day.
We know how important peace of mind is when your child is travelling abroad. That鈥檚 why every step 鈥 from airport welcome to course check-in 鈥 is designed to be structured, caring, and fully supervised, giving families confidence that their child is safe and supported from the moment they land at Heathrow.
Secure Your 2026 Place Today
With limited spaces and high demand, early applications give you the best choice of course, date, and location. Apply now to guarantee your summer with our award-winning programmes.
